Last updated: March 2025. Please read these Terms of Service carefully before using our IT services and digital solutions.
1. Acceptance of Terms
By accessing or using the services, websites, or platforms operated by Fatz Digital ("we," "us," or "our"), you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use our services. We provide IT consulting, web development, app development, AI development, blockchain development, game development, and marketing services subject to these terms.
2. Description of Services
We offer technology and digital services including but not limited to: custom web and application development, mobile app development, game development, digital marketing, maintenance, and support. Scope, deliverables, timelines, and pricing for each project are defined in separate statements of work or service agreements.
We reserve the right to modify, suspend, or discontinue any service or feature with reasonable notice where practicable.
3. Your Obligations
You agree to: (a) provide accurate information and materials necessary for us to perform the services; (b) respond in a timely manner to requests for feedback, content, or approvals; (c) use our deliverables only for lawful purposes and in accordance with any license or usage terms we specify; (d) not reverse-engineer, resell, or sublicense our work without prior written consent; and (e) not use our services to violate any law or third-party rights.
Delays caused by your failure to provide materials or feedback may affect timelines and are not our responsibility.
4. Fees and Payment
Fees are as set out in your quote, proposal, or contract. Unless otherwise agreed, you will pay invoices within the period stated (e.g., net 30 days). We may charge interest on overdue amounts and suspend work until payment is received. Refunds are handled according to the terms of your specific agreement; generally, fees for work already performed are non-refundable.
5. Intellectual Property
Unless otherwise agreed in writing, we retain ownership of our pre-existing tools, frameworks, and know-how. Upon full payment, we grant you the rights specified in your agreement to the custom deliverables created for your project. You are responsible for ensuring you have rights to any content, branding, or data you provide to us.
6. Confidentiality
Each party agrees to keep confidential the other party's non-public business and technical information. This obligation survives termination of the relationship. We may disclose information where required by law or with your consent.
7. Limitation of Liability
To the fullest extent permitted by law, our total liability for any claims arising from or related to these terms or our services shall not exceed the fees you paid to us in the twelve (12) months preceding the claim. We are not liable for indirect, incidental, consequential, or punitive damages, or for loss of data, revenue, or profits.
8. Termination
Either party may terminate an engagement as set out in the applicable agreement. On termination, you pay for all work performed and expenses incurred up to the termination date. Sections that by their nature should survive (e.g., IP, confidentiality, limitation of liability) will survive termination.
9. Governing Law and Disputes
These terms are governed by the laws of the jurisdiction in which we primarily operate, without regard to conflict of law principles. Any dispute will be resolved in the courts of that jurisdiction, unless we agree in writing to another method.
10. Changes to Terms
We may update these Terms of Service from time to time. The "Last updated" date at the top will be revised. Continued use of our services after changes constitutes acceptance of the updated terms. For material changes, we will provide notice where appropriate.
11. Contact
For questions about these Terms of Service, contact us at support@fatz.work or through our contact page.