Last updated: March 2025. This Privacy Policy describes how Fatz Digital collects, uses, and protects information when you use our IT services, websites, and platforms.
1. Information We Collect
We may collect: (a) Information you provide—name, email, company name, phone number, project details, and messages when you contact us, request a quote, or use our contact or inquiry forms; (b) Usage data—IP address, browser type, device information, pages visited, and referring URLs when you use our websites; and (c) Cookies and similar technologies—as described in the Cookies section below.
2. How We Use Your Information
We use the information we collect to: provide and improve our IT and digital services; respond to your inquiries and support requests; send project updates and administrative communications; analyze site usage and improve our websites and user experience; comply with legal obligations; and, where you have consented, send marketing communications. We do not sell your personal information to third parties.
3. Cookies and Tracking
Our websites may use cookies and similar technologies (e.g., local storage, analytics) to remember preferences, understand how visitors use our site, and improve performance. We may use services such as Google Analytics. You can control cookies through your browser settings; disabling certain cookies may affect site functionality.
4. Sharing and Disclosure
We may share your information with: (a) service providers who assist us (e.g., hosting, analytics, email delivery), under strict confidentiality and data-processing terms; (b) professional advisers where necessary; and (c) authorities when required by law or to protect our rights and safety. We do not share your data with third parties for their own marketing purposes.
5. Data Retention and Security
We retain your information only as long as needed to fulfill the purposes described in this policy or as required by law. We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or alteration. No method of transmission or storage is 100% secure; we encourage you to use strong passwords and secure channels when sharing sensitive information.
6. Your Rights
Depending on your location, you may have the right to: access, correct, or delete your personal data; object to or restrict certain processing; data portability; and withdraw consent where processing is consent-based. You may also have the right to lodge a complaint with a supervisory authority. To exercise these rights, contact us at support@fatz.work.
7. International Transfers
Your information may be processed in countries other than your own. We ensure appropriate safeguards (e.g., standard contractual clauses or adequacy decisions) are in place where required by applicable law.
8. Children
Our services are not directed at individuals under the age of 16. We do not knowingly collect personal data from children. If you believe we have collected such data, please contact us so we can delete it.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top will be revised. We encourage you to review this page periodically. Continued use of our services after changes constitutes acceptance of the updated policy where permitted by law.
10. Contact Us
For privacy-related questions or to exercise your rights, contact us at support@fatz.work or through our contact page.